Terms and conditions

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This is a contract between Munig Engineering Solutions Ltd and the Client/Buyer

(a) In case the Client does not wish to make use of the Payment plan, the Client commits to pay the Cash Price into the account of Munig Engineering.
(b) In case the Client wishes to make use of the Payment plan, the Client commits to pay 50% advance payment and to pay the subsequent installments on time.
I. The Client shall pay the balance within 30 days after delivery or receive a payment schedule indicating the total amount payable by the Client, the number and payment dates of the installments and the amount.
II. The Client agrees to pay additional costs 3% interest on outstanding balances per month in case of late payments or extension of the Payment plan.
III. Order is confirmed by official Local Purchase Order (LPO)
IV. Delivery time is within 2 weeks after confirmation of order and dependant on scope of work.

The only allowed modes of payments are:
a) Cash
b) MTN Mobile money: No. +256 776 611 225
c) Airtel money No. +256 704 611 225
d) Bank: All bank account names are Munig Engineering Solutions Ltd
Equity Bank (u) Ltd: A/c Numbers- UGX 1001201128898
USD 1001201128903
United Bank of Africa: A/c No. - UGX 0103014744
Bank of Africa:A/c No.- UGX 01464160008
Finca (U) Ltd: A/c No.- UGX 129301000042
Ugafode Microfinance Ltd- UGX- 019830000008
Munig Engineering does not accept liability for any missing payment when the Client has used alternative modes of payment, including cash payments to Munig Engineering representatives. Call +256-394-844912 in case you need assistance.
If the Products include a Service Pack, Munig Engineering shall provide the following services at no additional costs and under the following terms:
A. Installation
Munig Engineering shall make reasonable effort, to deliver and install your solar system at no additional cost within one (1) week days after receipt of the deposit payment. Any foreseeable delays in the delivery or installation of your solar system shall be communicated to you.
The Client hereby;
(i) Confirms that the roof area where the Products are to be installed is safe and suitable for the installation;
(ii) Confirms to be present or have a delegate present at the time of the delivery and installation of the Products. The date and time of the installation shall be agreed with the Client after receipt of the initial deposit;
(iii) Agrees to sign the installation report upon satisfactory completion of the installation, such signing not to be unreasonably withheld; and
(iv) Agrees to not hold Munig Engineering liable for loss or damage caused either directly or indirectly by the conditions and physical characteristics of his/her premises.

Munig Engineering shall;
(i) Do the installation in accordance with the legal and safety requirements of the Government of Uganda;
(ii) Take all reasonable measures to keep the people and property at the Client’s premises out of harm’s way;
(iii) Remove any rubbish and debris that will result from the installation work; and
(iv) Provide user training to the Client.

B. Five (5) years’ Service and Warranty for solar panels
(i) Munig Engineering shall provide the Client with years (5) years of free service. During this period, the Client is entitled to approach Munig Engineering’s Service Team (+256-394-844912), and Munig Engineering shall make available the following option:
a. Invite the client to our offices to receive guidance on fixing a problem and/or deliver a component that requires to be serviced/repaired.
b. Provide the client with over/the phone instructions on solving a problem
c. Visit the Client to analyze and fix the problem without charging labor.
(ii) Munig Engineering shall repair or replace malfunctioning parts at no costs during the warranty period. Thereafter, Munig Engineering shall make reasonable efforts to guide a client on how to make a warranty claim to the respective PV module manufacturer.

The following situations will result in loss of the Client’s warranty:
(i) Failure by the Client to adhere to instructions given during the user training or in writing. This explicitly includes damage to the battery as a result of overuse/overload/damaging/ heating by the Client;
(ii) The Client modifies the system (moving, replacements or additions with non Munig Engineering components); or Breakage or loss of Products due to external causes, including theft, accidents or natural disasters. In the event that the Client intends to move the system after it has been installed, the Client may inform Munig Engineering and upon notification, Munig Engineering shall re-install the system at the new location as advised by the Client at a cost based on the distance to be covered, the size of the system and cost of re-installation materials.

C. Client protection (Payment plan clients only)
(i) Calamities: Client, who opted for the Payment plan facility, shall be offered financial protection in the case of death or permanent disability of the Client or in case of destruction of the Client’s house (and the Products) due to fire. Upon providing evidence (death certificate, medical report or a police report), Munig Engineering may discuss the favorable payment plan and waiver options available.
(ii) Financial distress: If the Client experiences financial distress, the Client has the right to request for an extension of the Payment plan and discuss it with Munig Engineering. Request for extension shall not be approved if the Client provided Munig Engineering false or incomplete information prior to the installation.
By signing this Contract, the Client’s Spouse or Next of Kin and the Guarantor (if applicable) jointly and individually take full responsibility for honoring the terms of this Contract in case the Client is not willing or not in a position to honor his/her obligations.
The Products as described above serve as collateral to secure their full and on time payment. In the event that the Client fails to honor his/her obligations under this Contract, the complete outstanding Payment plan balance shall become due and payable within thirty (30) days from the date of default.

If the Client fails to make the scheduled payment within thirty (30) days after the due date, Munig Engineering shall be entitled to repossess the Products wherever found. In such situation, the Client and the Spouse or next of kin hereby irrevocably grant Munig Engineering access to the premises to repossess the Products. Failure to facilitate repossession shall trigger legal prosecution of the Client, the Spouse or Next of Kin and the Guarantor (if any). Munig Engineering shall repossess the financed asset by legal process or self-help without the use of force. Munig Engineering shall have the right to invoke criminal law or other applicable statutes if the client peacefully or violently resists surrendering the financed asset for repossession.
In order to reinstate the Agreement after repossession occurs, the client shall pay all past due installment payments, the reasonable cost of pick-up and delivery and a reinstatement fee depending on scope of work.
The Client is requested to contact Munig Engineeringas soon as possible in the event that the Client anticipates or experiences a financial hardship. Munig Engineering shall take all reasonable measures to re-schedule payments and enable the Client to keep the Products. Such reasonable measures however shall depend on Munig Engineering’s assessment of such a client’s facts and circumstances. Rescheduling may result in extra costs.
The Client shall not transfer, assign, mortgage or sell the product during the term of this Agreement and or until all outstanding payments have been completely paid up by the Client. The equipment shall remain property of Munig Engineering Solutions Ltd until fully paid for.
Munig Engineering shall not be liable to the Client for any personal injury or damage to property, any other indirect or consequential loss suffered by the Client arising out of the Client’s negligence or misuse of the equipment.
Munig Engineering may declare this Contract null and void if:
(a) This contract is not approved by Munig Engineering prior to the installation of the Products;
(b) Failure to pay the initial deposit within four weeks prior the commencement date;
(c) Munig Engineering determines that the Client’s premises are not fit for the system installation;
(d) The Client informs Munig Engineering prior to the installation that he/she shall not be able to meet the payment obligations due to unavoidable circumstances that were not known to the Client at the time of signing this Contract.
Questions, comments and requests regarding these terms and conditions are welcomed and should be addressed to info@munigengineering.com, Kirabo Complex, Second Floor, Suite 210
Bukoto Kisaasi Road, P.O.Box 35485, Kamapala (U), Tel +256-394-844-912
Munig Engineering reserves the right to modify the Agreement at any time and at its own discretion. A User’s continued use of this Site constitutes acceptance of the Agreement available at the time of use.

Munig Engineering is a trademark of Munig Engineering. Users may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify the Munig Engineering trademark without Munig Engineering’s prior written permission. The use of the Munig Engineering trademark on any other website is prohibited, except when expressly permitted by Munig Engineering.

All content contained on the Site is copyrighted under Uganda law by Munig Engineering unless otherwise stated. The User acknowledges and agrees that all content, including but not limited to graphics, 3D, audio, animation, programming text, or other material hosted on the site is protected by the Munig Engineering trademark, copyrights, or other proprietary rights and laws. The User understands and agrees that the User may not copy, reproduce, republish, distribute, modify or create derivative works from the content of our Site or otherwise use, transmit, upload, rebroadcast or publish in any form the content from this Site other than expressly authorized by this Agreement or by the consent of Munig Engineeringin writing.