Who we are
The Munig Engineering Solutions Ltd is committed to maintaining the highest standards of customer service and working in partnership with you to understand your business. The information you provide to us is an essential component of that partnership and we are committed to using it only for clearly described purposes and in accordance with your data protection rights.
https://www.munigengineering.com is the site with the purpose of creating an experience of what Munig Engineering brand is and its various products and services with detailed information.
Munig Engineering Solutions Ltd reserves the right to add or remove service from its Site and to modify its service from time to time.
The Site may provide access to websites and links to other services owned and operated by third parties. These third-party services are outside the scope of this Privacy Policy and have their own policies that apply to the collection, use, and sharing of information in connection with their services. We encourage you to read those policies. Munig Engineering is not responsible or liable for the privacy practices of such third parties.
We are committed to complying with data protection laws so that the personal information we collect about you is relevant to the purposes we have told you about and is:
- collected and used lawfully, fairly and in a transparent way;
- accurate and up to date;
- kept securely and only for so long as needed for those purposes.
The information we collect from or about you and the uses we make of it
Information we need when taking an order, enquiry or membership application from you and/or to satisfy any contract we subsequently enter into with you. This will or, according the products/services you order or enquire about, may include:
- Contact details – name(s), address(es), telephone number(s), email addresses;
- Sales and Service information – relating to orders, products and services provided, invoices raised and payments made;
- Credit and anti-fraud information – copies of documents you provide, or entries in registers we search, to establish your identity and/or creditworthiness, bank details, credit reports;
- Details of your professional membership(s), including membership identification number(s), practicing or other certificates;
- Information about your practice, for example information related to equipment or for the purposes of compliance-related action plans.
Information about you that is necessary for our legitimate interests and purposes, including:
- Marketing our services and keeping you and your practice informed of new products and services;
- To analyze, review, and improve the products or services we offer;
- To understand how customers are using the Sites
- Managing our relationship with you and your practice, including: notification of changes to terms and conditions, this policy, or to third party providers; organizing usage and satisfaction surveys; collecting and collating feedback in relation to training we provide to you and/or your practice; competitions; product and service reviews;
- Maintaining the systems that support or are integral to our services, including: security and safeguarding; billing; fraud prevention; reorganization and general administrative purposes.
- Information we are required to obtain, keep, process and/or share to meet our legal obligations, including any imposed by relevant regulatory bodies.
- To protect and defend our rights and property, including by way of legal proceedings;
- For internal record keeping.
People with whom we may share your information
We offer a wide range of products and services to our customers to support them in meeting aspects of their professional, business and compliance needs. Many of these services are provided in partnership with specialist advisers and providers and for those purposes it is necessary or helpful to share your information with them. We provide you with a list of these providers at the time of entering into a contract with you and will keep you informed of any changes we may make to that list from time to time.
In addition, Munig Engineering may share your data with its affiliates and subsidiaries around the world for the purposes described in this Privacy Policy.The term ‘affiliates’ or ‘subsidiaries’ refers to group companies who may be using Munig Engineering name or who has common ownership or control such as Munig Engineering. This information can be shared for and to;
- Other Parties When Required by Law. As required by court order or other government or law enforcement authorities in order to comply with legal process or law;
- Other Parties when it is to Protect Any of Our Users’ Personal Safety or Property. In order to protect the personal safety or property of our users or the public
- Other Parties when it is Necessary to Protect Our Service. In order to protect and defend our rights and property, including by way of legal proceedings;
- Other Parties in Connection with Corporate Transactions. In connection with a corporate event, such as a merger or sale of all or part of Munig Engineering business (including that of a division or subsidiary), where Munig Engineering may need to disclose information to a potential buyer and its professional advisers;
- Other Parties in Connection with Corporate Transactions. In connection with a corporate event, such as a merger or sale of all or part of Munig Engineering (including that of a division or subsidiary), where Munig Engineering may need to disclose information to a potential buyer and its professional advisers;
- aspects of customer service or product provision to you are undertaken by another group company on our behalf;
- we wish to make you aware of additional or complementary services/products relevant to you but provided by another group company;
- accounting, marketing, information technology or other business systems are provided or managed by another group company on our behalf; or
- any aspect of customer service or product provision to you is transferred to another group company due to group reorganization.
When we share your information with these third parties, we do so in accordance with this policy and our duties under the data protection legislation.
Storage and retention
We ensure there are systems in place designed to prevent unauthorized access, use, or disclosure of your information and to protect it against loss or accidental destruction. Like many businesses we store information using cloud-based technologies, which means that your information may be stored on computers that are not physically located on our premises. Where they are not, e.g. Google Cloud, we ensure through the use of contracts and security reviews that a similar degree of legal and physical protection is given to your information. We retain your information only for so long as is:
- necessary to serve the purposes for which we collected it e.g. for managing and developing the ongoing business relationship between us; or
- required by law or regulation, e.g. for tax and accounting purposes
Where your information has been anonymized so that it can no longer be associated with or serve to identify you, we may keep that information for research or statistical purposes and for longer periods.
Overseas transfers
We, our affiliates and suppliers may use information (including your personal information) in countries other than where you are located in connection with providing you with our service and any other purposes outlined in this Privacy Policy. The data protection laws in many of these countries may not offer the same level of protection as those in the country where you are located.
However, before transferring your personal information we will take steps to ensure that such information will be afforded the same level of protection. By agreeing to this Privacy Policy you expressly consent to us and our business associates and suppliers processing your data in any jurisdiction, including, without limitation, the Republic of Uganda in accordance with this Privacy Policy
Cookies
Cookies allow us to add important site functionality so that you don’t have to re-enter the same information as you navigate around or revisit our website. This helps track statistical information about navigation through our Site. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve Site’s navigation. Munig Engineering uses this data to measure the usage of, and improve the content of our Site.
Your right of access to the personal information we hold about you.
You have the right to ask for a copy of any personal information we hold about you and to ask that any inaccurate information we hold about you is corrected.
You also have the right to ask us to remove any personal information about you if there is no longer a valid reason for our continuing to process it, or to restrict the processing of it while we investigate the accuracy of the information and/or our right to continue to hold it.
Where personal information we hold about you is collected and used on the basis of your consent, rather than for the necessary purposes of managing your account with us or on another lawful basis, you have the right to withdraw that consent and to notify us accordingly.
In certain circumstances, you can ask for personal information we hold about you, and which is processed in an automated way for the purposes of performing a contract with you, to be transferred to another party. This is referred to as ’data portability’.
Where, following a request, we are not able for specific legal reasons to provide you with copies of your personal information or to erase such information, we will advise you of that and provide those reasons.
Security
Munig Engineering uses commercially reasonable efforts to safeguard the confidentiality of your personal information. Nevertheless, due to the design of the internet, ever-changing technology, and other factors outside of our control, we cannot guarantee that communications between you and the Sites will be free from unauthorized access by third parties or that Munig Engineering will not be subject to security breaches. We do not accept any responsibility for the disclosure of personal information due to errors in transmission or unauthorized or unlawful acts of third parties or your decision to disclose your personal information. You must also take appropriate steps to keep your password confidential and change it regularly.
Munig Engineering is committed to protecting your privacy on the Internet. We believe that it is important for you to know what we do with your personal information.